Dear library professionals, There is challenging opening for librarians in IEEE India, Details are given below: *IEEE Client Services and University Partnership Program Manager for India* * * *Position located in India* * * *Job Functions* - Develop and implement programs and events that build customer relationships and drive IEEE usage and awareness for user communities, including librarians, engineers, researchers, students and faculty - Train librarians, end-users, regional sales staff and dealers in effective use of IEEE electronic information products through on-site visits, phone support, email support, and internet conferencing - Support initiatives and information needs of one or more IEEE Student Branches selected to participate in the University Partnership program.tobuild brand awareness and loyalty - Travel nationally as needed, for conferences, customer visits, training and awareness events. - Provide customer feedback on product content and functionality to be incorporated into the product development improvement process. - Plan events with IEEE staff - Support IEEE Membership marketing as needed - Participate in the creation of promotional and training materials for electronic information products, as needed - Prepare weekly call reports to document activity. * * *Knowledge*: - A bachelor's degree from an accredited university or college required, engineering degree and/or Masters in Library/Information Sciences strongly desirable. - Local language and English fluency required. - Ability to travel within territory with occasional trips to IEEE New Jersey in the US, as needed - Excellent writing skills, developing copy for customer communication - Excellent public speaking and interpersonal skills - PC skills: Microsoft Excel, Microsoft Word, PowerPoint, WebEx - Demonstrated ability to work independently and plan effective travel itineraries. - In-depth understanding of the library market for high-end electronic subscription products. - Training experience desirable; comfort with electronic information products and ability to demonstrate products one-on-one or for large audiences, both in-person and online is critical - Understanding of the sales process. - Understanding of library technologies and methods. - Strong organizational skills; attention to detail *Problem Solving* - Clarify training requirements - customize training to the type of organization (corporate vs. academic, interested in a particular technical area, and to experience level of trainees). - Keep current in library trends and technologies to better solve customer problems and issues. - Create opportunities to reach out to all area customers, such as free online training, invitations to IEEE events, etc. - Keep current with IEEE student group and regional activities to better recommend ideas and events for IEEE Student branches participating in the University Partnership program. - Direct customer concerns or questions to correct IEEE business unit - Assist local dealers in creating successful customer trials. Offer online training, phone and email support. - Plan travel in order to reach key accounts in a cost-effective way, while completing other work. *Interpersonal Skills:* - Frequent contact and coordination with other groups will be critical to the success of this individual. ** - Ability to work collegially with members of various communities - customers, students, librarians, faculty, IEEE members and volunteers.** - Highly developed presentation, interpersonal and negotiation skills are critical.** *Accountability for Results*: - Increase number of users of online products at local customer sites as measured by usage statistics - Number of customer visits and users trained as documented by trip reports - Number of University Partnership Program events planned and held during calendar year - Number of relationship-building contacts as documented by weekly reports - Feedback from customers and dealer representatives Please submit a resume and cover letter to Rachel Berrington – r.berrington@ieee.org regards Sushma Arora -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.