Hi Sushma
Your signature line is missing from the message. However, can you please inform us how did you get this advertisement? Some of the things are not clear from your message. Is it a trial position? I don't think this position-holder will be legally part of IEEE workforce. Then, who will be actual employer for this position in India? Will the employer give all HR benefits to this position-holder as given by standard Indian corporates? You should inform the Forum accordingly.
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Anup Kumar Das
New Delhi, India
http://anupkumardas.blogspot.com/
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--- On Mon, 13/7/09, lis-forum-request@ncsi.iisc.ernet.in wrote:
Message: 3
Date: Sat, 11 Jul 2009 10:25:45 +0530
From: Sushma Shekher
To: lis-forum@ncsi.iisc.ernet.in
Subject: [LIS-Forum] IEEE Training position in India
Dear library professionals,
There is challenging opening for librarians in IEEE India, Details are given
below:
*IEEE Client Services and University Partnership Program Manager for India*
* *
*Position located in India*
* *
*Job Functions*
- Develop and implement programs and events that build customer
relationships and drive IEEE usage and awareness for user communities,
including librarians, engineers, researchers, students and faculty
- Train librarians, end-users, regional sales staff and dealers in
effective use of IEEE electronic information products through on-site
visits, phone support, email support, and internet conferencing
- Support initiatives and information needs of one or more IEEE Student
Branches selected to participate in the University Partnership
program.tobuild brand awareness and loyalty
- Travel nationally as needed, for conferences, customer visits, training
and awareness events.
- Provide customer feedback on product content and functionality to be
incorporated into the product development improvement process.
- Plan events with IEEE staff
- Support IEEE Membership marketing as needed
- Participate in the creation of promotional and training materials for
electronic information products, as needed
- Prepare weekly call reports to document activity.
* *
*Knowledge*:
- A bachelor's degree from an accredited university or college required,
engineering degree and/or Masters in Library/Information Sciences
strongly desirable.
- Local language and English fluency required.
- Ability to travel within territory with occasional trips to IEEE New
Jersey in the US, as needed
- Excellent writing skills, developing copy for customer communication
- Excellent public speaking and interpersonal skills
- PC skills: Microsoft Excel, Microsoft Word, PowerPoint, WebEx
- Demonstrated ability to work independently and plan effective travel
itineraries.
- In-depth understanding of the library market for high-end electronic
subscription products.
- Training experience desirable; comfort with electronic information
products and ability to demonstrate products one-on-one or for large
audiences, both in-person and online is critical
- Understanding of the sales process.
- Understanding of library technologies and methods.
- Strong organizational skills; attention to detail
*Problem Solving*
- Clarify training requirements - customize training to the type of
organization (corporate vs. academic, interested in a particular technical
area, and to experience level of trainees).
- Keep current in library trends and technologies to better solve
customer problems and issues.
- Create opportunities to reach out to all area customers, such as free
online training, invitations to IEEE events, etc.
- Keep current with IEEE student group and regional activities to better
recommend ideas and events for IEEE Student branches participating in the
University Partnership program.
- Direct customer concerns or questions to correct IEEE business unit
- Assist local dealers in creating successful customer trials. Offer
online training, phone and email support.
- Plan travel in order to reach key accounts in a cost-effective way,
while completing other work.
*Interpersonal Skills:*
- Frequent contact and coordination with other groups will be critical to
the success of this individual. **
- Ability to work collegially with members of various communities -
customers, students, librarians, faculty, IEEE members and volunteers.**
- Highly developed presentation, interpersonal and negotiation skills are
critical.**
*Accountability for Results*:
- Increase number of users of online products at local customer sites as
measured by usage statistics
- Number of customer visits and users trained as documented by trip
reports
- Number of University Partnership Program events planned and held during
calendar year
- Number of relationship-building contacts as documented by weekly
reports
- Feedback from customers and dealer representatives
Please submit a resume and cover letter to Rachel Berrington ?
r.berrington@ieee.org
regards
Sushma Arora
Love Cricket? Check out live scores, photos, video highlights and more. Click here http://cricket.yahoo.com
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