Message: 3
Date: Sat, 11 Jul 2009 10:25:45 +0530
From: Sushma Shekher <MailScanner has detected a possible fraud attempt from "in.mc954.mail.yahoo.com" claiming to be sushekher@gmail.com>
To: lis-forum@ncsi.iisc.ernet.in
Subject: [LIS-Forum] IEEE Training position in India

Dear library professionals,

There is challenging opening for librarians in IEEE India, Details are given
below:


*IEEE Client Services and University Partnership Program Manager for India*

* *

*Position located in India*

* *

*Job Functions*

   - Develop and implement programs and events that build customer
   relationships and drive IEEE usage and awareness for user communities,
   including librarians, engineers, researchers, students and faculty
   - Train librarians, end-users, regional sales staff and dealers in
   effective use of IEEE electronic information products through on-site
   visits, phone support, email support, and internet conferencing
   - Support initiatives and information needs of one or more IEEE Student
   Branches selected to participate in the University Partnership
program.tobuild brand awareness and loyalty
   - Travel nationally as needed, for conferences, customer visits, training
   and awareness events.
   - Provide customer feedback on product content and functionality to be
   incorporated into the product development improvement process.
   - Plan events with IEEE staff
   - Support IEEE Membership marketing as needed
   - Participate in the creation of promotional and training materials for
   electronic information products, as needed
   - Prepare weekly call reports to document activity.

* *

*Knowledge*:

   - A bachelor's degree from an accredited university or college required,
   engineering degree and/or Masters in Library/Information Sciences
   strongly desirable.
   - Local language and English fluency required.
   - Ability to travel within territory with occasional trips to IEEE New
   Jersey in the US, as needed
   - Excellent writing skills, developing copy for customer communication
   - Excellent public speaking and interpersonal skills
   - PC skills: Microsoft Excel, Microsoft Word, PowerPoint, WebEx
   - Demonstrated ability to work independently and plan effective travel
   itineraries.
   - In-depth understanding of the library market for high-end electronic
   subscription products.
   - Training experience desirable; comfort with electronic information
   products and ability to demonstrate products one-on-one or for large
   audiences, both in-person and online is critical
   - Understanding of the sales process.
   - Understanding of library technologies and methods.
   - Strong organizational skills; attention to detail



*Problem Solving*

   - Clarify training requirements - customize training to the type of
   organization (corporate vs. academic, interested in a particular technical
   area, and to experience level of trainees).
   - Keep current in library trends and technologies to better solve
   customer problems and issues.
   - Create opportunities to reach out to all area customers, such as free
   online training, invitations to IEEE events, etc.
   - Keep current with IEEE student group and regional activities to better
   recommend ideas and events for IEEE Student branches participating in the
   University Partnership program.
   - Direct customer concerns or questions to correct IEEE business unit
   - Assist local dealers in creating successful customer trials.  Offer
   online training, phone and email support.
   - Plan travel in order to reach key accounts in a cost-effective way,
   while completing other work.



*Interpersonal Skills:*

   - Frequent contact and coordination with other groups will be critical to
   the success of this individual.  **
   - Ability to work collegially with members of various communities -
   customers, students, librarians, faculty, IEEE members and volunteers..**
   - Highly developed presentation, interpersonal and negotiation skills are
   critical.**



*Accountability for Results*:

   - Increase number of users of online products at local customer sites as
   measured by usage statistics
   - Number of customer visits and users trained as documented by trip
   reports
   - Number of University Partnership Program events planned and held during
   calendar year
   - Number of relationship-building contacts as documented by weekly
   reports
   - Feedback from customers and dealer representatives







Please submit a resume and cover letter to Rachel Berrington ?
MailScanner has detected a possible fraud attempt from "in.mc954.mail.yahoo.com" claiming to be r.berrington@ieee.org



regards

Sushma Arora