Hello All, There is a nice article entitled "What libraries can learn from bookstores: Applying the bookstore model to public libraries" recently appeared (2 days ago) at the following URL http://www.ckls.org/~crippel/marketing/bookstore.html The article talks about the difference and comparison between Public Library and Bookstore with some good pointers. The situations given in the article are not yet implemented/relevant for India but still people can know some ongoing trends or can modeled their library. Regards, Madhuresh Singhal Aurigene Discovery Technologies Limited, Electronic City, phase II, Hosur Road, Bangalore 562 158 Phone 8521314-16 Ext.- 422 Mobile 98861 82822 Fax 852 6285 E-mail: madhureshsinghal@yahoo.com http://nettalk2.tripod.com/