Documentation Research & Training Centre (DRTC) Indian Statistical Institute 8th Mile , Mysore Road , RVCE Post Bangalore , 560059 SEMINAR – 8 (2018-2020) Title : Total Quality Management In Library and Information Center Abstract : The organizations are usually concerned with providing quality services to its customers. Total Quality Management (TQM) is a complete process that applies to any organization today, it provides the tools and the direction to improve the quality of an organization. The purpose of this seminar is to provide an overview of TQM, its application and implementation in the Library and Information center. The seminar will also discuss its implementation issues and challenges, some real-world use cases including the others. Speaker : Kangzangbe Chuilo Coordinator : Dr. Biswanath Dutta Date : 31-10-2019 Time : 2 p.m Venue : DRTC Class Room (G-16) , ISI Bangalore -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.