Friends, Here is a report that should be of interest to academic and research librarians: What does the future hold for the librarian-patron relationship? Please see https://www.leanlibrary.com/community/librarian-futures-report/ Best wishes. Arun http://orcid.org/0000-0002-4398-4658 http://www.researcherid.com/rid/B-9925-2009 -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.