Dear Friends, Altarama Information Systems announced availability of RefChatter, a new module that joins RefTracker, DeskStats, VRLplus and SMSreference in the Altarama suite of integrated products for managing online and personal reference services in libraries. RefChatter is a totally Web-based system for delivering online reference services to the increasingly large number of patrons who use Instant Messaging as their preferred electronic communication method. Source: http://www.librarytechnology.org/ Dinesh -- Dr. Dinesh K. S. Selection Grade Librarian, Nagarjuna College of Engineering & Technology, Devanahalli, Bengaluru - 562 110. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.