Dear Sir / Madam, One of our faculty requires the following paper for his research. Those who have access to the paper, please send the soft copy to my e-mail. Framework of a fuzzy quality function deployment system by Khoo LP and No NC International journal of Production research, Vol.34, pp 299-311 Thanks and with Kind Regards, Dr.M.Mandhirasalam MA.,MLIS.,M.Phil.,Ph.D. Librarian Coimbatore Institute of Technology (Government Aided Autonomous Institution) Coimbatore - 641 014  Tamilnadu, India. Mobile: 98429 56585 E-mail: mandhra_m@yahoo.co.in -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.