Dear professionals, Latest impact factors of the following journals are needed by a library user. We have already searched the Web using general search engines. 1. International Journal of Services and Operations Management 2. Global Journal of Flexible Systems Management Library having access to JCR or other relevant sources can help us find this information. Any help regarding this would be highly appreciated. Thanks in advance. Dr. H.P.S. Kalra DLIS, Punjabi University Patiala (Punjab) -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.