Dear Mangesh Ghodke

Yes, We do use personal credit card for official purchases of books & journal articles, software, databases, Annual fees for online access to databases etc -- all done online. One personal Credit Card issued by ICICI Bank is used. This is used only for office use -- no personal

are made. All expenses of the library purchases using this card are

Dear All The idea of using Credit Card for online purchase is good and timesaving, but entrusting that job to a vendor will do no good and one will end up in paying 10% or so service charge to the vendor. Venders now a days prefer credit cards to Wire Transfer. It is an excellent suggestion from Mr. Anand to involve "accounts department into such purchases thus avoiding after-purchase-accounts-hurdles". Looking for more suggestions Benny M.D. www.tisb.org -------------------------------------------------------------------- -----Original Message----- From: ++ Mukesh Anand ++ To: Vyasamoorthy@icicikp.com; mangeshg@pidilite.com Cc: lis-forum@ncsi.iisc.ernet.in Sent: 2/14/05 4:58 PM Subject: Re: [LIS-Forum] Info. request - Credit Card use for book purchase&subscription Dear All There cannot be more complete response to the one provided by Dr.P.Vyasamoorthy. It is like an, ' How to make Purchases on Internet Using Credit Card' , manual. However, making such purchases also depends on the accounts procedures adopted by individual companies. It is always prudent to involve your own accounts department into such purchases thus avoiding after-purchase-accounts-hurdles. The easiest and most convenient solution i can think of is to entrust the job of such purchases to your professional vendor. They will take out the hassles out of such purchase process. However, you have to choose a vendor based on your past experience with him or thru word of mouth recommendations by an experienced librarian, like ,Dr.P.Vyasamoorthy. Best Wishes Mukesh Anand Hyderabad - India - - - - - - - - - - - - ----- Original Message ----- From: To: Cc: Sent: Friday, February 11, 2005 4:02 PM Subject: RE: [LIS-Forum] Info. request - Credit Card use for book purchase&subscription purchases paid

by the company. The monthly invoice is settled by the accounts dept by

issuing a cheque in favour of Credit Card Account number itself and directly deposited in the ICICI bank's ATM or branches. In our internal payment records we note that payment was made via credit card. The userid & password for online transactions is known only to the actual credit card owner. Renewal fees are also bourne by company. Payments in foreign currency is no problem. Many times it is cheaper!! Moreover, When a document is available in several currency prices, you can choose the currency that is cheaper for you on the day of ORDER!!

Some advise while using credit cards for online purchases:

1. Please be cautious about slow connections. Slow connections cause time out problems. After filling the order form, click just once. Wait for confirmation. Slow connections sometimes do not show that order has been recieved by the vendor properly , accepted and processed. Thinking that the transaction did not go through you may (press) order again -- duplicating the order. Getting back money for duplicating order inadvertantly is tedious process though ultimately you will get back money.

2 Placing orders sitting behind an Institute's proxy server causes problems. We always use clean direct dial-up connection.

3. Never save passwords on the PC used for online orders.

4. Never allow such a PC to be used by others when you are on leave or

away; someone might install a background application that records all that goes on in your screen and thereby steal your credit card passwords.

5. Be careful about "partly manual - partly automatic" online systems.

Here you just mention your credit card number - including addtional last three digits - on the web order form. Vendor collects money from Credit card company through manual process. In such cases there is a possibility (it happened to me)of vendor renewing subscritions automatically without proper authorisation from you. Sometimes, the credit card companies take the previlege of automatically renewing subscriptions (like for instance insurance premiums, journal subscriptions etc) -- if you keep quite (silence is taken as consent) re-ordering is done. If you are careless you will renew without your knowledge.

Hope this is useful to you.

Dr.P.Vyasamoorthy, Advisor, Virtual Information Centre, ICICI Knowledge Park, Genome Valley, Turkapally, Shameerpet Mandal, RR District, Hyderabad 500078 INDIA Email: vyasamoorthy@icicikp.com Phone - Office: +91(40)23480053 Fax: +91(40)23480007 Phone Residence: +91(40)27846631

-----Original Message----- From: lis-forum-bounces@ncsi.iisc.ernet.in [mailto:lis-forum-bounces@ncsi.iisc.ernet.in]On Behalf Of Mangesh Ghodke Sent: Friday, February 11, 2005 1:34 PM To: lis-forum@ncsi.iisc.ernet.in Subject: [LIS-Forum] Info. request - Credit Card use for book purchase &subscription

Hi All,

I need information regarding the use of credit card for purchase of books & subscription online. My query is as follows,

1] Are you using your personal credit/debit card for online transaction of library? 2] What's the process to reimburse the amount (used for books purchase/ subscription) in you bill statement. i.e. Do you reimburse Service Charges, Fees if any. 3] Who will bear the Annual Renewal charges of the Credit / Debit card? 4] Is there any bank providing Credit card specifically used by library's online transaction?

Kindly revert back if you are practicing such activity in your library.

Professional friends need to think about it.

Thanks & Regards,

Mangesh G. Sr. Officer-Librarian, Pidilite Industries Ltd. Mumbai. Tel.:022- 28357832 site: www.pidilite.com

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