Dear Professional Colleagues, I am doing a research study on "Impact of Technology on Quality of Service in Management and Technical Libraries in Karnataka" In this study I am going to study impact of technology on tangibles, reliability of the services and responsiveness and assurance of staff. Now I am looking for looking for literature published particularly on impact of technology on library resources and services, Type of technology based facilities and services introduced in the library. I will be grateful if you can help me to locate research papers on this topic. With best wishes, manjunath __________________________________________________ Dr. Manjunatha K Librarian T.A. Pai Management Institute Manipal - 576 104 Udupi Dist. Karnataka State, India Phone: 91-0820-2573551(off) 2575161(Res) email: manjunath@mail.tapmi.org; manju_tapmi@yahoo.com web: www.tapmi.org http://www.tapmi.org/ _______________________________________ Help required for literature. Dear Professional Colleagues, I am doing a research study on "Impact of Technology on Quality of Service in Management and Technical Libraries in Karnataka" In this study I am going to study impact of� technology on tangibles, reliability of the services and responsiveness and assurance of staff. Now I am looking for looking for literature published particularly on impact of technology on library resources and services, Type of technology based facilities and services introduced in the library. I will be grateful if you can help me to locate research papers on this topic. With best wishes, manjunath __________________________________________________ Dr. Manjunatha K Librarian T.A. Pai Management Institute Manipal - 576 104 Udupi Dist. Karnataka State, India Phone: 91-0820-2573551(off) 2575161(Res) email: mailto:manjunath@mail.tapmi.org manjunath@mail.tapmi.org ; mailto:manju_tapmi@yahoo.com manju_tapmi@yahoo.com web: http://www.tapmi.org/ www.tapmi.org _______________________________________