Mike Heaney wrote: From: Mike Heaney Subject: Call for papers, Library quality, IFLA conference, Oslo 2005 Date: Tue, 7 Dec 2004 15:14:13 +0000 (GMT Standard Time) [Apologies for cross-posting] Call for papers: Library quality in the institutional environment, Open Program sponsored jointly by the IFLA sections for University and Research Libraries and for Statistics and Evaluation at the World Library and Information Congress / 71st IFLA Conference, Oslo, 14-18 August 2005. What is quality for a university library - for a public library - for a national library? This is the first call for papers on the pursuit, identification and measurement of quality in all types of libraries. Papers may be in English, French, German, Russian or Spanish. Papers should be no more than 30 minutes in duration. Proposals for papers (giving title and abstract) should be submitted to Sue McKnight (IFLA University and Research Libraries Section), sue.mcknight@ntu.ac.uk or Michael Heaney (IFLA Statistics and Evaluation Section), michael.heaney@ouls.ox.ac.uk by 15 January 2005. Successful proposers will be notified by 31 January 2005 and must supply the full text of papers by 1 April. See the congress website at http://www.ifla.org/IV/ifla71/index.htm for further details of the congress, including conference fees, accommodation and travel. Michael Heaney Head of Service Assessment & Planning Oxford University Library Services Clarendon Building, Bodleian Library Oxford OX1 3BG UK Tel +44 (0)1865 277 236 __________________________________ Do you Yahoo!? The all-new My Yahoo! - Get yours free! http://my.yahoo.com