Dear All, I need following article for my study If any body have the access please provide me. Núria Balagué, (2009) "Auditing the library's quality system", Library Management, Vol. 30 Iss: 4/5, pp.286 - 294 thanks & Regards -- Bharat B. Alasandi Librarian Bharatesh Education Trusts Global Business School B.C. 188 Fort Road Belgaum - 6 Karnataka E-mail : bharatalasandi@gmail.com Phone: 9986135406 -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.