Dear Moderator : Kindly arrange to announce the following lecture invitation for the benefit of the Lis-forum subscribers. Thank you, Yours truly, K.N. Prasad Executive Officer Sarada Ranganathan Endowment for Library Science Bangalore ******* Sarada Ranganathan Endowment for Library Science Bangalore in collaboration with Ranganathan Centre for Information Studies Bangalore and Karnataka State Library Association, Bangalore Cordially invite you to a lecture on LIBRARY SERVICE QUALITY AND CUSTOMER SATISFACTION by Prof. DONG-GEUN OH Professor and Chairperson, Department of Library and Information Science & Dean, School of Library and Information Science Kei-Myung University, Daegn, South Korea on Monday, 2nd July 2012 at 6.00 p.m. at Sarada Ranganathan Endowment for Library Science 702, 42nd Cross, 3rd Block, Rajajinagar, Bangalore 560 010 RSVP: Dr. K.N. Prasad Ph:(080) 23305109 E-mail: srels@dataone.in -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.