Re: [LIS-Forum] Re: Request for Services Management

Dear meera You can search yahoo or google search engines with "service management and books" in the search books. You will get a display of a list of books or sources who supply them Chudamani On Thu, 7 Apr 2005, Prof. N. Laxman Rao. wrote:

dear professional friends,

Ms.Meeta Rathod, wants websites relating to service management, if any one can help, please send the details to her address. please see her mail thanks laxman laxman rao

meeta rathod wrote: Dear sir,

This is Meeta Rathod, Librarian, B.R.C.M. college of Business Administration,Surat.

We are running the undergraduate course of Business Administration under the affiliation of Veer Narmad South Gujarat University,Surat.

...

From the next academic session our university is introducing the new subject i.e. Services Management in the fifth semester of BBA. We are getting titles on Services marketing but not on Services Management.

Can you help me on this subject?Kindly suggest me some titles or web sites from where I can get materials on this subject.

Thanking You,

Faithfully Your's

Meeta Rathod

Prof.N.LAXMAN RAO, Dept.of Library & Information Science, Osmania University, HYDERABAD- 500 007 (INDIA) President, Indian Association of Teachers in Library and Information Science (IATLIS). Ph:+91-40-27171565 (res): +91-40- 27682290 (off) 9246547599 (Mobile) e:mail-- naglaxman@yahoo.com OR naglaxman@indiatimes.com Send instant messages to your online friends http://uk.messenger.yahoo.com