Dear Members NCSI-Net Foundation in collaboration with Karnataka State Library Association (KALA) and Raman Research Institute (RRI) successfully organized a half-day workshop on 'Six Sigma for LIS Professionals' on Saturday, 28 June 2014 at the Raman Research Institute (RRI), CV Raman Avenue, Sadashivnagar, Bangalore- 560021. The workshop began with an Introduction to speakers by Mr. Madhuresh Singhal. It was a well-attended training workshop with more than 30 participants representing Academic, Corporate, and R & D libraries. The workshop was divided into two sessions. The first session focused on the detailed introduction to Six Sigma and the second was a case study on information services. Workshop started off with a detailed introduction to Six Sigma by Mr. Lakshmeesha S, who is a certified DFSS Master Black Belt and has mentored several Black and Green Belts, both in technology and services. He spoke about various concepts of Six Sigma, how it differs from other standards such as ISO 9000,Methodologies of Six sigma (DMAIC and DFSS),advantages, limitations, and various areas of its application. He explained DMAIC methodology in detail and correlated it with a few examples from the LIS domain. The speaker specifically asked all the participants about their expectations from the session and thereafter, tuned his extempore talk as per the expectations of the participants. Towards the end of the first session, Mr. Lakshmeesha, demonstrated as to how the DMAIC methodology can be applied in setting up a state-of-the-art Digital Library (DL). For this, the participants were divided into six groups and each group was instructed to identify a key component of a DL. The groups identified six components that are essential for setting up and sustaining a DL – Infrastructure (h/w and s/w), content, IP and access polices Network bandwidth, and administration and maintenance. The groups were then asked to come out with the best practices for each of the component that they had identified.The speaker then hypothetically applied DMAIC methodology in setting up a state-of-the-art digital library and showed how maximum efficiency can be achieved. In the second session, Mr. Ananda Byrappa, a certified Six Sigma Black Belt, presented a case study of implementing Six Sigma in the information services domain.He explained as to howone can apply Six Sigma for information services. He specifically highlighted importance, impact and the differences in various types of information service both in terms of efficiency and effectiveness before and after the implementation of Six Sigma. Participants appreciated Mr. Anand Byrappa and his group’s remarkable work in applying Six Sigma to various aspects of Information Domain. Overall, it was a highly interactive and a very good learning experience for the participants. Ms Benegal of Raman Research Institute proposed the vote of thanks and the workshop concluded by 6 p.m. With Warm Regards NCSI-Net Foundation http://ncsinet.org -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.