Sir, This is in connection with the above issue. I observe that many librarians have expressed helplessness concerning the agencies which fail to deliver the issues in spite of being paid the subscription in advance. One way to overcome this problem is to sign an agreement on 100 rupee stamp paper beforehand which would contain the terms and conditions of the transaction. The agreement can include a clause about the non-receipt of issues and the time frame within which the copies are to be received as well as refund of the subscription amount in case the missing issues are not available after specified date. The agreement should further specify that in case of dispute, the matter will be resolved legally in whichever state the library is located. This agreement will be jointly signed by the librarian (on behalf of the library) and the vendor. The vendor should also produce a witness who would sign the agreement in addition to him. The agreement safeguards the interests of the library since it's a legal document. Regards, Bharati Banerjee Assistant Chief Librarian Reserve Bank of India ________________________________ Notice: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify us by return e-mail or telephone and immediately and permanently delete the message and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Reserve Bank of India accepts no liability for any damage caused by any virus transmitted by this email. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.