Dear Professionals, Following articles/papers may be an interesting read: 1. 32 Tips to Inspire Innovation for You and Your Library: Part 1 / by Stephen Abram, M.L.S., Sirsi vice president of Innovation. http://www.imakenews.com/sirsi/e_article000423643.cfm?x=b5dRbWJ,b2rpmkgK 2. Know How - Managing knowledge for competitive advantage (An Economic Intelligence Unit white paper sponsored by Tata Consultancy Services), June 2005. This white paper examines how information can be managed to achieve better decision-making and knowledge-sharing around the organisation. It draws both on a survey of 122 executives from large corporations from Europe, and on a series of indepth interviews with knowledge-management experts. http://graphics.eiu.com/files/ad_pdfs/Tata_KnowHow_WP.pdf Regards, Aman Jha Librarian Confederation of Indian Industry Plot No 249-F, Udyog Vihar, Phase IV Sector 18, Gurgaon 122015 (Haryana) Tel: 0124-5014060-67 • Fax: 0124-5014080