Dear Dr Francis,
Lis-Forum has been an integral part of the communication process amongst LIS Community.
We understand the difficulty in managing this platform as a sole administrator.
We hope things will fall in line and we will be able to use the services of LIS-Forum without any hinderance.
Wishing you all the best.
With best regards
Meera
-----Original Message-----
From: Francis
To: LIS-Forum
Date: Thursday, 4 April 2024 12:54 PM IST
Subject: [LIS-Forum] Important Update Regarding LIS-Forum Service Interruption
Dear LIS-Forum Community, I hope you're doing well. As many of you know, the LIS-Forum has been an invaluable platform for scholarly discussions and knowledge sharing for nearly 30 years. However, I regret to tell you that we recently experienced some challenges impacting the service.
Over the last couple of years, we have encountered intermittent disruptions due to issues related to the delivery of bulk emails. Specifically, the sheer volume of messages—9,000 to 10,000 emails daily— has occasionally led to service downtime. I understand how frustrating this has been for our dedicated members, and I sincerely regret any inconvenience caused.
Recently, the LIS-Forum experienced an extended downtime of approximately 45 days. The root cause was once again related to limitations imposed by Microsoft 365 on our bulk email distribution.
As the sole administrator, I manage the LIS-Forum without any support. Balancing this responsibility with my full-time job has been challenging.
To ensure uninterrupted service, I am actively exploring online hosting services. While this transition may involve recurring costs, it promises enhanced service reliability.
I appreciate your patience and continued engagement with the LIS-Forum.
I hope this communication reaches all the members so that they are aware of the reasons for the service being down.
Thanks and best regards, Francis
Francis Jayakanth
JRD Tata Memorial Library
IISc, Bengaluru -560012
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