FW: [LIS-Forum] Info. request - Credit Card use for book purchase &subscription

Tue Feb 15 14:34:44 IST 2005

Dear All

The idea of using Credit Card for online purchase is good and timesaving,
but entrusting that job to a vendor will do no good and one will end up in
paying 10% or so service charge to the vendor. Venders now a days prefer
credit cards to Wire Transfer. 

It is an excellent suggestion from Mr. Anand to involve "accounts department
into such purchases thus avoiding after-purchase-accounts-hurdles".

Looking for more suggestions

Benny M.D.
www.tisb.org
--------------------------------------------------------------------

-----Original Message-----
From: ++ Mukesh Anand ++
To: Vyasamoorthy at icicikp.com; mangeshg at pidilite.com
Cc: lis-forum at ncsi.iisc.ernet.in
Sent: 2/14/05 4:58 PM
Subject: Re: [LIS-Forum] Info. request - Credit Card use for book
purchase&subscription

Dear All

There cannot be more complete response to the one provided
by Dr.P.Vyasamoorthy. It is like an, ' How to make Purchases
on Internet Using Credit Card' , manual.

However, making such purchases also depends on the accounts
procedures adopted by individual companies. It is always prudent
to involve your own accounts department into such purchases
thus avoiding after-purchase-accounts-hurdles.

The easiest and most convenient solution i can think of
is to entrust the job of such purchases to your professional
vendor. They will take out the hassles out of such purchase
process. However, you have to choose a vendor based on
your past experience with him or thru word of mouth recommendations
by an experienced librarian, like ,Dr.P.Vyasamoorthy.

Best Wishes

Mukesh Anand
Hyderabad - India
- - - - - - - - - - - -
----- Original Message ----- 
From: <Vyasamoorthy at icicikp.com>
To: <mangeshg at pidilite.com>
Cc: <lis-forum at ncsi.iisc.ernet.in>
Sent: Friday, February 11, 2005 4:02 PM
Subject: RE: [LIS-Forum] Info. request - Credit Card use for book 
purchase&subscription

> Dear Mangesh Ghodke
>
> Yes, We do use personal credit card for official purchases of books & 
> journal articles, software, databases, Annual fees for online access
to 
> databases etc -- all done online. One personal Credit Card issued by
ICICI 
> Bank is used. This is used only for office use -- no personal
purchases 
> are made. All expenses of the library purchases using this card are
paid 
> by the company. The monthly invoice is settled by the accounts dept by

> issuing a cheque in favour of Credit Card Account number itself and 
> directly deposited in the ICICI bank's ATM or branches. In our
internal 
> payment records we note that payment was made via credit  card. The
userid 
> & password for online transactions is known only to the actual credit
card 
> owner. Renewal fees are also bourne by company. Payments in foreign 
> currency is no problem. Many times it is cheaper!! Moreover, When a 
> document is available in several currency prices, you can choose the 
> currency that is cheaper for you on the day of ORDER!!
>
> Some advise while using credit cards for online purchases:
>
> 1. Please be cautious about slow connections. Slow connections cause
time 
> out problems. After filling the order form, click just once. Wait for 
> confirmation. Slow connections sometimes do not show that order has
been 
> recieved by the vendor properly , accepted and processed. Thinking
that 
> the transaction did not go through you may (press) order again --  
> duplicating the order. Getting back money for duplicating order 
> inadvertantly is tedious process though ultimately you will get back 
> money.
>
> 2 Placing orders sitting behind an Institute's proxy server causes 
> problems. We always use clean direct dial-up connection.
>
> 3. Never save passwords on the PC used for online orders.
>
> 4. Never allow such a PC to be used by others when you are on leave or

> away; someone might install a background application that records all
that 
> goes on in your screen and thereby steal your credit card passwords.
>
> 5. Be careful about "partly manual - partly automatic" online systems.

> Here you just mention your credit card number - including addtional
last 
> three digits - on the web order form. Vendor collects money from
Credit 
> card company through manual process. In such cases there is a
possibility 
> (it happened to me)of  vendor renewing subscritions automatically
without 
> proper authorisation from you. Sometimes, the credit card companies
take 
> the previlege of automatically renewing subscriptions (like for
instance 
> insurance premiums, journal subscriptions etc) -- if you keep quite 
> (silence is taken as consent) re-ordering is done. If you are careless
you 
> will renew without your knowledge.
>
> Hope this is useful to you.
>
> Dr.P.Vyasamoorthy, Advisor, Virtual Information Centre,
> ICICI Knowledge Park, Genome Valley, Turkapally, Shameerpet Mandal,
> RR District, Hyderabad 500078 INDIA
> Email: vyasamoorthy at icicikp.com
> Phone - Office: +91(40)23480053 Fax: +91(40)23480007 Phone Residence: 
> +91(40)27846631
>
>
> -----Original Message-----
> From: lis-forum-bounces at ncsi.iisc.ernet.in
> [mailto:lis-forum-bounces at ncsi.iisc.ernet.in]On Behalf Of Mangesh
Ghodke
> Sent: Friday, February 11, 2005 1:34 PM
> To: lis-forum at ncsi.iisc.ernet.in
> Subject: [LIS-Forum] Info. request - Credit Card use for book purchase
> &subscription
>
>
>
> Hi All,
>
> I need information regarding the use of credit card for purchase of
books
> & subscription online. My query is as follows,
>
> 1] Are you using your personal credit/debit card for online
transaction of
> library?
> 2] What's the process to reimburse the amount (used for books
purchase/
> subscription) in you bill statement. i.e. Do you reimburse Service
> Charges, Fees if any.
> 3] Who will bear the Annual Renewal charges of the Credit / Debit
card?
> 4] Is there any bank providing Credit card specifically used by
library's
> online transaction?
>
> Kindly revert back if you are practicing such activity in your
library.
>
> Professional friends need to think about it.
>
> Thanks & Regards,
>
> Mangesh G.
> Sr. Officer-Librarian,
> Pidilite Industries Ltd.
> Mumbai.
> Tel.:022- 28357832
> site: www.pidilite.com
>
>
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>
> 

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