[KM-Forum] Whom does the corporate librarian report to ?

Douglas Weidner douglasweidner at kminstitute.org
Sat Sep 9 20:58:39 IST 2006


S. Gupta,

I agree.

Librarians are expert at "Collect" side. They need to become expert at 
"Connect" side and communicate that expertise, as well as issues you raised.

Douglas Weidner
Chairman, The International Knowledge Management Institute (KM Institute)
703-757-1395
douglas.weidner at kminstitute.org
www.kminstitute.org

----- Original Message ----- 
From: "ssgindia " <ssgindia at ssgindia.com>
To: "Global discussion forum for Knowledge Management" 
<km-forum at ncsi.iisc.ernet.in>; <lesley at lesleyrobinson.co.uk>; "Douglas 
Weidner" <douglasweidner at kminstitute.org>
Cc: "sabya" <sabya at ssgindia.com>
Sent: Saturday, September 09, 2006 12:56 AM
Subject: Re: [KM-Forum] Whom does the corporate librarian report to ?


> Hi,
>
> My personal experience of 21 years says that -
>
> 01. Librarians have the Knowledge and inherent capacity ot handle both 
> collect and connect side. I am saying capacity and I hesitated to use the 
> term capability.
> 02. Their Computer Knowledge is limited as the Management does not support 
> them with the necessary budget.
> 03. The B.Lib and M.Lib courses aslo does not stress enough for practical 
> orientation on computers, internet, search engines, contextual and 
> relational searching, work flow, business intelligence, cooperative 
> innovation and many others..
>
> Question is that -
>
> Q01. Why they are sidelined in KM activities ?
> Q02. Why they are pushed to take care of only "Collect" side ?
> Q03. Is it not a fact that the "others" do not have the rigourous training 
> and education which the Serious and dedicated Librarians come through ?
>
> As an answer, my experience says -
>
> A.01. They are not Open, they are too administrative and they love 
> sticking to rules than thinking about requirement of the user community.
>
> But, we need them  - we need to utilise the rigourous training and 
> education they come through.
>
> A.02.  The management does not have the understanding of capacity of 
> Librarians and the management thinks them as administrative staff rather 
> than a part of KM team or MIS team.
>
> This is an attitude issue.
>
> Result is that - KM is not getting the benefit it should have had.
>
> Hope this will change soon.
>
> Regards
>
> S Gupta
> Managing Director
> SSG Software Systems (P) Ltd
> "Committed to Improve Your Profits"
> URL - http://www.ssgindia.com
>
> ---------- Original Message ----------------------------------
> From: "Douglas Weidner" <douglasweidner at kminstitute.org>
> Date:  Fri, 8 Sep 2006 14:46:05 -0400
>
>>Folks,
>>
>>Librarians focus on the "collect" side, an essential, but I see KM as both
>>"Connect & Collect".
>>
>>Others in the KM community need to focus on the "Connect" side as well for 
>>a
>>total solution.
>>
>>Douglas Weidner
>>Chairman, The International Knowledge Management Institute (KM Institute)
>>703-757-1395
>>douglas.weidner at kminstitute.org
>>www.kminstitute.org
>>
>>
>>----- Original Message ----- 
>>From: "Annamalai University Library" <auwit2005 at gmail.com>
>>To: <lesley at lesleyrobinson.co.uk>; "Global discussion forum for Knowledge
>>Management" <km-forum at ncsi.iisc.ernet.in>
>>Cc: "sabya" <sabya at ssgindia.com>
>>Sent: Saturday, July 01, 2006 7:23 AM
>>Subject: Re: [KM-Forum] Whom does the corporate librarian report to ?
>>
>>
>>> It is well said Sabya. The KM is the venue of the librarians rather than
>>> the
>>> technies. The entire training in librarianship focuses on knowledge
>>> organization and management. But the grey area is the intense 
>>> application
>>> of
>>> technology for this purpose. However, the practices of the libraians 
>>> today
>>> governs KM in different dimensions. No wonder in the future, the 
>>> corporate
>>> will look for only the library professionals to maintain their knowledge
>>> repositories
>>>
>>> On 6/30/06, Lesley Robinson <lesley at lesleyrobinson.co.uk> wrote:
>>>>
>>>> Librarians tend to focus on services rather than their own 
>>>> capabilities.
>>>> They have a product approach to marketing their services, rather than
>>>> focusing on making their extensive information handling skills known. I
>>>> guess it stems from historically managing collections. Librarians need 
>>>> to
>>>> integrate into the business more so that people come to them with "any"
>>>> information issue.
>>>>
>>>> PS. I used to be a Librarian, now I teach them how to be business 
>>>> people.
>>>>
>>>> -----Original Message-----
>>>> From: km-forum-bounces at ncsi.iisc.ernet.in
>>>> [mailto:km-forum-bounces at ncsi.iisc.ernet.in]On Behalf Of sabya
>>>> Sent: 30 June 2006 07:10
>>>> To: Mark Montgomery; Global discussion forum for Knowledge Management
>>>> Subject: Re: [KM-Forum] Whom does the corporate librarian report to ?
>>>>
>>>>
>>>> Hi MM
>>>>
>>>> I have a similar observation.
>>>>
>>>> But, I also have a painful observation -
>>>>
>>>> The Librarians are treated like secretary and administrators. When a
>>>> famous
>>>> company creates a KM department - they never involve the Librarians -
>>>> they
>>>> involve the techies.
>>>>
>>>> I feel - partly the Librarians are also responsible for this as they
>>>> could
>>>> not project themselves as capable for the KM job.
>>>>
>>>> I wish this can be changed.
>>>>
>>>> What does the group say ?
>>>>
>>>> S Gupta
>>>> SSG Software Systems (P) Ltd
>>>> URL - http://www.ssgindia.com
>>>>
>>>> ----- Original Message -----
>>>> From: "Mark Montgomery" <markm at initiumcapital.com>
>>>> To: "Global discussion forum for Knowledge Management"
>>>> <km-forum at ncsi.iisc.ernet.in>
>>>> Sent: Wednesday, June 28, 2006 6:39 PM
>>>> Subject: Re: [KM-Forum] Whom does the corporate librarian report to ?
>>>>
>>>>
>>>> > It's been my experience that many modern librarians (including 
>>>> > digital
>>>> > librarians) are far more competent in knowledge systems than many 
>>>> > CIOs,
>>>> and
>>>> > very few organizations to date have a CKO.
>>>> >
>>>> > Within the special librarian community, you will find exceptional
>>>> > talent
>>>> in
>>>> > many individuals who report directly to the CEO and conduct a wide
>>>> > range
>>>> of
>>>> > special projects not normally associated with the role of a 
>>>> > librarian.
>>>> In
>>>> > addition, I have found the curriculum and understanding of learning
>>>> > organizations and knowledge systems to be more advanced in this
>>>> community
>>>> > generally than any other, to include KM. That is not to say with 
>>>> > every
>>>> > individual or institution of course. - MM
>>>> >
>>>> > ----- Original Message -----
>>>> > From: "Sandeep Menon" <infoseek1983 at yahoo.com>
>>>> > To: "Global discussion forum for Knowledge Management"
>>>> > <km-forum at ncsi.iisc.ernet.in>
>>>> > Sent: Tuesday, June 27, 2006 9:38 PM
>>>> > Subject: RE: [KM-Forum] Whom does the corporate librarian report to ?
>>>> >
>>>> >
>>>> > > Hi,
>>>> > >
>>>> > >  A corporate librarian should ideally report to either CIO or CKO 
>>>> > > as
>>>> they
>>>> > > are directly related with Information or Knowledge.
>>>> > >
>>>> > >  And as VIjeesh said if the corporate hierarchy is complex, then 
>>>> > > they
>>>> > > could report to the Learning and Development Head.
>>>> > >
>>>> > >  Thanks & Regards
>>>> > >  Sandeep Menon
>>>> > >  Business Intelligence Practice
>>>> > >  Kanbay Inc.
>>>> > >
>>>> > >  "Papulli, Vijeesh" <vijeesh.papulli at capgemini.com> wrote:
>>>> > >
>>>> > >
>>>> > > Hi,
>>>> > >
>>>> > > At Capgemini India, the corporate librarian reports to Learning &
>>>> > > Development Lead who in turn is part of the PRM (HR) team here.
>>>> > >
>>>> > > Regards
>>>> > > ________________________________________________________________
>>>> > > Vijeesh Papulli / Capgemini / Mumbai
>>>> > > Global Knowledge Manager / CRM & Siebel
>>>> > > www.capgemini.com
>>>> > >
>>>> > > Join the Collaborative Business Experience
>>>> > > ________________________________________________________________
>>>> > >
>>>> > > -----Original Message-----
>>>> > > From: km-forum-bounces at ncsi.iisc.ernet.in
>>>> > > [mailto:km-forum-bounces at ncsi.iisc.ernet.in] On Behalf Of Pramila,
>>>> > > Krishnan (IE10)
>>>> > > Sent: Tuesday, June 27, 2006 12:50 PM
>>>> > > To: Global discussion forum for Knowledge Management
>>>> > > Subject: RE: [KM-Forum] Whom does the corporate librarian report to 
>>>> > > ?
>>>> > >
>>>> > > Hi,
>>>> > >
>>>> > > At Honeywell the corporate librarian reports to the training lead 
>>>> > > who
>>>> in
>>>> > > turn reports to the HR head.
>>>> > >
>>>> > > Regards,
>>>> > > Pramila Krishnan
>>>> > > Honeywell Technology Solutions Lab Pvt.Ltd.
>>>> > > 151/1, Doraisanipalya,
>>>> > > Bannerghatta Road,
>>>> > > Bangalore 560 076
>>>> > > India
>>>> > > +91-80-26588360 extn: 2033
>>>> > >
>>>> > >
>>>> > >
>>>> > > -----Original Message-----
>>>> > > From: km-forum-bounces at ncsi.iisc.ernet.in
>>>> > > [mailto:km-forum-bounces at ncsi.iisc.ernet.in] On Behalf Of
>>>> > > kishore.ingale at tcs.com
>>>> > > Sent: Tuesday, June 27, 2006 11:10 AM
>>>> > > To: km-forum at ncsi.iisc.ernet.in
>>>> > > Subject: [KM-Forum] Whom does the corporate librarian report to ?
>>>> > >
>>>> > > Dear Colleagues,
>>>> > >
>>>> > > "Corporate Librarian" is now a well established role in our
>>>> profession.
>>>> > > Many of us playing this role, have been contributing greatly to
>>>> respective
>>>> > > organisations.
>>>> > > However, there are few organisations where the role, 
>>>> > > responsibilities
>>>> and
>>>> > > reporting pattern of corporate librarian is still evolving..
>>>> > >
>>>> > > Out of academic interest, I would like to know the reporting 
>>>> > > pattern
>>>> of
>>>> > > Corporate Librarians.
>>>> > > Whom does the Corporate librarian report to ?? Is it the CEO ? . MD 
>>>> > > ?
>>>> CIO
>>>> > > ? CKO ? CTO, ? R&D head, Admin head ?,
>>>> > >
>>>> > > I will be grateful if those working in industrial / IT / corporate
>>>> sectors
>>>> > > could share this information.
>>>> > > What is needed is just a sentence like, for eg, " At TCS the
>>>> > > corporate
>>>> > > librarian reports to the HR head "
>>>> > >
>>>> > > The data will be used only for academic purposes and treated as
>>>> > > confidential.
>>>> > >
>>>> > > With regards
>>>> > >
>>>> > > Kishore Ramdas Ingale
>>>> > > Tata Consultancy Services Limited
>>>> > > Ph:- +91-22-6750 5998
>>>> > > Buzz:- 422-5988
>>>> > > Cell:- 9226711630
>>>> > > Mailto: kishore.ingale at tcs.com
>>>> > > Website: http://www.tcs.com
>>>> > > =====-----=====-----=====
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>>
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