[KM-Forum] Taxonomy development in Sharepoint Portal 2003

[Vinod Kulkarni]

In our setup (at Persistent), we have used TWiki for the same.  We list 
all the categories in one topic, and use twiki's macro capabilities to 
allow these to be added to any twiki topic. (Every uploaded document 
becomes a twiki topic, which also gets a list of categories, comments 
area and so on.)

An alternative we are exploring is based on folksonomy/tagging concepts, 
on lines of services such as http://del.icio.us/.  Here there are no 
fixed set of categories/tags a-priori, but users can align with popular 
tags later on.  There is a nice study from IBM on Social Bookmarking 
experiments done in enterprise,  in ACM Queue - article - 
http://acmqueue.com/modules.php?name=Content&pa=showpage&pid=344&page=1.  
We are trying something similar (while providing unique URLs for 
documents uploaded in twiki). 

We also believe that emails integration is very important.  Simple 
things like being able to send precise URL of the document are 
important. (Sending documents in email directly makes it difficult to 
track.)  For yahoo-groupmail like system, Sympa (http://www.sympa.org/) 
provides almost equivalent capability. It allows various subscription 
mechanisms (such as self subscription), allows archiving of emails - so 
they are accessible on web, and provides good amount of access control. 

-Vinod Kulkarni
Persistent Systems Pvt. Ltd.
http://www.persistent.co.in/


sarup.p at tcs.com wrote:
> Dear All,
> Thanks for the inputs. I shall seek clarification from the technical team on the possibilities through the Topic/Areas.
> We have resorted to using ECM tools at the back-end of the sharepoint portal for purposes of maintaining the assets based upon a corporate taxonomy.
> As far as blogs are concerned, I think lists is a good idea. However, we are still to roll out. Discussion forums, well from my limited experience, I have found that employees at service companies such  as ours donot have the leisure time to visit the forums. Rather an integration of email with the forums has been found very useful. I got inspired from the yahoo groups. Personally, I prefer reading/replying through emails rather than visiting the pages on yahoogroups.com.
> regards
> Sarup Paul
> Tata Consultancy Services Limited
> Mailto: sarup.p at tcs.com
> Website: http://www.tcs.com
> "Srinivas P. Jagannath" <spjagannath at kanbay.com>
> Sent by: km-forum-bounces at ncsi.iisc.ernet.in
> 05/24/2006 01:58 PM
> Please respond to
> Global discussion forum for Knowledge Management        <km-forum at ncsi.iisc.ernet.in>
> To
> "Global discussion forum for Knowledge Management" <km-forum at ncsi.iisc.ernet.in>
> cc
> Subject
> RE: [KM-Forum] Taxonomy development in Sharepoint Portal 2003
> Dear Sarup/All,
> The points are really well put, a good short analysis on taxonomy.
> Speaking about the Browse taxonomy, it helps a person to move through
> the hierarchy of subject heading (Topics) and locate a particular
> artifact one is looking for.
> This has been achieved in my organization through utilizing the
> Topics/Areas in SharePoint Portal server 2003. Sorry, I would differ
> from your opinion of Document library structure being the only means to
> enumerate corporate taxonomy.
> How do we utilize SharePoint better for knowledge sharing practices?
> Discussion forms could be one of them. We have utilized Custom lists to
> simulate blogs... any other ideas/suggestions?
> Regards,
> ........................................................................
> .............................................................
> Kanbay
> Srinivas Jagannath,  Knowledge Management Group
> A1 Technology Park | MIDC Talawade| Maharastra Pune 412114 India
> Tel: +91. 20. 27601000 Ext:4545| Fax: +91. 20. 27601002 | Cell: +91.
> 9850832445 | VOIP: 2779
> spjagannath at kanbay.com
> ........................................................................
> .............................................................
> -----Original Message-----
> From: km-forum-bounces at ncsi.iisc.ernet.in
> [mailto:km-forum-bounces at ncsi.iisc.ernet.in] On Behalf Of
> sarup.p at tcs.com
> Sent: Wednesday, May 24, 2006 11:52 AM
> To: Global discussion forum for Knowledge Management
> Cc: KM Forum; km-forum-bounces at ncsi.iisc.ernet.in
> Subject: Re: [KM-Forum] Taxonomy development in Sharepoint Portal 2003
> Dear Alex,
> We have undertaken several pilots using Sharepoint portal. Most of the
> activities that you have mentioned, we have achieved through the portal,
> or other means. In fact, there is a definitive move towards integration
> of
> a content management system with a portal to get a complete KM portal.
> Regarding taxonomy: We have an understanding which goes beyond a folder
> structure. My definition of taxonomy: hierarchy of business objects.
> Next
> taxonomy can be broadly classified as:
>        Browse taxonomy
>        Structure taxonomy
> When using sharepoint or per say any portal/website, you are mostly
> dealing with browse taxonomy. That is the hierarchy of objects through
> which the use is browsing through clicking hyperlinks. This may include
> (sharepoint terms) sites>pages>webparts>document/list items. The
> decision
> of creating this hierarchy is very important. There is a lot to learn
> from
> researches on clickstream analysis that some of the e-commerce
> portals(such as e-bay, amazon) have done.
> When you are using a content management system, which can be as advanced
> to a Documentum system to a simple shared network folder one needs to
> define a classification scheme/taxonomy on which the cabinet/folder
> structure will be developed. If you intend to use sharepoint for
> creating
> such a repository, I see the only possibility is using Document/Picture
> libraries in which the corporate taxonomy based folder structure is
> used.
> This will act a repository.
> Points to consider for taxonomy creation: It's completely user driven;
> It
> can evolve.
> Hope this helps
> Sarup Paul
> Tata Consultancy Services Limited
> Mailto: sarup.p at tcs.com
> Website: http://www.tcs.com
> Alex M <alexkmer at yahoo.com>
> Sent by: km-forum-bounces at ncsi.iisc.ernet.in
> 05/23/2006 05:55 PM
> Please respond to
> Global discussion forum for Knowledge Management
> <km-forum at ncsi.iisc.ernet.in>
> To
> KM Forum <km-forum at ncsi.iisc.ernet.in>
> cc
> Subject
> [KM-Forum] Toxonomy development in Sharepoint Portal 2003
> Dear Forum Members,
>  I am developing a KM-Portal by using MS Sharepoint Portal 2003. I
> integrated most of the KM acties like VCoP, Blog, Forum, E-learning,
> K-Repositories, Lessons Learned Database, ect into my new KM-Portal. Now
> i
> would like to build a toxonomy for existing this knowledge. I dont know
> which web parts to use to make such kind of integrated system.
>  I guess some of member may tried this in your organization. So please
> guide me to build a taxonomy in my KM-Portal. if you come accross any
> article, please let me know.
>  Thanks and Regards,
>  Alex
> ---------------------------------
> Yahoo! Messenger with Voice. PC-to-Phone calls for ridiculously low
> rates._______________________________________________
> KM-Forum mailing list
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-------------- next part --------------
In our setup (at Persistent), we have used TWiki for the same.  We list all the categories in one topic, and use twiki's macro capabilities to allow these to be added to any twiki topic. (Every uploaded document becomes a twiki topic, which also gets a list of categories, comments area and so on.)
An alternative we are exploring is based on folksonomy/tagging concepts, on lines of services such as http://del.icio.us/ http://del.icio.us/
.  Here there are no fixed set of categories/tags a-priori, but users can align with popular tags later on.  There is a nice study from IBM on Social Bookmarking experiments done in enterprise,  in ACM Queue - article - http://acmqueue.com/modules.php?name=Content&pa=showpage&pid=344&page=1 http://acmqueue.com/modules.php?name=Content&pa=showpage&pid=344&page=1
.  We are trying something similar (while providing unique URLs for documents uploaded in twiki). 
We also believe that emails integration is very important.  Simple things like being able to send precise URL of the document are important. (Sending documents in email directly makes it difficult to track.)  For yahoo-groupmail like system, Sympa ( http://www.sympa.org/ http://www.sympa.org/
) provides almost equivalent capability. It allows various subscription mechanisms (such as self subscription), allows archiving of emails - so they are accessible on web, and provides good amount of access control. 
-Vinod Kulkarni
Persistent Systems Pvt. Ltd.
http://www.persistent.co.in/ http://www.persistent.co.in/
mailto:sarup.p at tcs.com sarup.p at tcs.com
wrote:
Dear All, Thanks for the inputs. I shall seek clarification from the technical team on the possibilities through the Topic/Areas. We have resorted to using ECM tools at the back-end of the sharepoint portal for purposes of maintaining the assets based upon a corporate taxonomy. As far as blogs are concerned, I think lists is a good idea. However, we are still to roll out. Discussion forums, well from my limited experience, I have found that employees at service companies such  as ours donot have the leisure time to visit the forums. Rather an integration of email with the forums has been found very useful. I got inspired from the yahoo groups. Personally, I prefer reading/replying through emails rather than visiting the pages on yahoogroups.com. regards Sarup Paul Tata Consultancy Services Limited Mailto: mailto:sarup.p at tcs.com sarup.p at tcs.com
Website: http://www.tcs.com http://www.tcs.com
"Srinivas P. Jagannath" mailto:spjagannath at kanbay.com <spjagannath at kanbay.com>
Sent by: mailto:km-forum-bounces at ncsi.iisc.ernet.in km-forum-bounces at ncsi.iisc.ernet.in
05/24/2006 01:58 PM Please respond to Global discussion forum for Knowledge Management         mailto:km-forum at ncsi.iisc.ernet.in <km-forum at ncsi.iisc.ernet.in>
To "Global discussion forum for Knowledge Management" mailto:km-forum at ncsi.iisc.ernet.in <km-forum at ncsi.iisc.ernet.in>
cc Subject RE: [KM-Forum] Taxonomy development in Sharepoint Portal 2003 Dear Sarup/All, The points are really well put, a good short analysis on taxonomy. Speaking about the Browse taxonomy, it helps a person to move through the hierarchy of subject heading (Topics) and locate a particular artifact one is looking for. This has been achieved in my organization through utilizing the Topics/Areas in SharePoint Portal server 2003. Sorry, I would differ from your opinion of Document library structure being the only means to enumerate corporate taxonomy. How do we utilize SharePoint better for knowledge sharing practices? Discussion forms could be one of them. We have utilized Custom lists to simulate blogs... any other ideas/suggestions? Regards, ........................................................................ ............................................................. Kanbay Srinivas Jagannath,  Knowledge Management Group A1 Technology Park | MIDC Talawade| Maharastra Pune 412114 India Tel: +91. 20. 27601000 Ext:4545| Fax: +91. 20. 27601002 | Cell: +91. 9850832445 | VOIP: 2779 mailto:spjagannath at kanbay.com spjagannath at kanbay.com
........................................................................ ............................................................. -----Original Message----- From: mailto:km-forum-bounces at ncsi.iisc.ernet.in km-forum-bounces at ncsi.iisc.ernet.in
[ mailto:km-forum-bounces at ncsi.iisc.ernet.in mailto:km-forum-bounces at ncsi.iisc.ernet.in
] On Behalf Of mailto:sarup.p at tcs.com sarup.p at tcs.com
Sent: Wednesday, May 24, 2006 11:52 AM To: Global discussion forum for Knowledge Management Cc: KM Forum; mailto:km-forum-bounces at ncsi.iisc.ernet.in km-forum-bounces at ncsi.iisc.ernet.in
Subject: Re: [KM-Forum] Taxonomy development in Sharepoint Portal 2003 Dear Alex, We have undertaken several pilots using Sharepoint portal. Most of the activities that you have mentioned, we have achieved through the portal, or other means. In fact, there is a definitive move towards integration of a content management system with a portal to get a complete KM portal. Regarding taxonomy: We have an understanding which goes beyond a folder structure. My definition of taxonomy: hierarchy of business objects. Next taxonomy can be broadly classified as:        Browse taxonomy        Structure taxonomy When using sharepoint or per say any portal/website, you are mostly dealing with browse taxonomy. That is the hierarchy of objects through which the use is browsing through clicking hyperlinks. This may include (sharepoint terms) sites>pages>webparts>document/list items. The decision of creating this hierarchy is very important. There is a lot to learn from researches on clickstream analysis that some of the e-commerce portals(such as e-bay, amazon) have done. When you are using a content management system, which can be as advanced to a Documentum system to a simple shared network folder one needs to define a classification scheme/taxonomy on which the cabinet/folder structure will be developed. If you intend to use sharepoint for creating such a repository, I see the only possibility is using Document/Picture libraries in which the corporate taxonomy based folder structure is used. This will act a repository. Points to consider for taxonomy creation: It's completely user driven; It can evolve. Hope this helps Sarup Paul Tata Consultancy Services Limited Mailto: mailto:sarup.p at tcs.com sarup.p at tcs.com
Website: http://www.tcs.com http://www.tcs.com
Alex M mailto:alexkmer at yahoo.com <alexkmer at yahoo.com>
Sent by: mailto:km-forum-bounces at ncsi.iisc.ernet.in km-forum-bounces at ncsi.iisc.ernet.in
05/23/2006 05:55 PM Please respond to Global discussion forum for Knowledge Management mailto:km-forum at ncsi.iisc.ernet.in <km-forum at ncsi.iisc.ernet.in>
To KM Forum mailto:km-forum at ncsi.iisc.ernet.in <km-forum at ncsi.iisc.ernet.in>
cc Subject [KM-Forum] Toxonomy development in Sharepoint Portal 2003 Dear Forum Members,  I am developing a KM-Portal by using MS Sharepoint Portal 2003. I integrated most of the KM acties like VCoP, Blog, Forum, E-learning, K-Repositories, Lessons Learned Database, ect into my new KM-Portal. Now i would like to build a toxonomy for existing this knowledge. I dont know which web parts to use to make such kind of integrated system.  I guess some of member may tried this in your organization. So please guide me to build a taxonomy in my KM-Portal. if you come accross any article, please let me know.  Thanks and Regards,  Alex --------------------------------- Yahoo! Messenger with Voice. PC-to-Phone calls for ridiculously low rates._______________________________________________ KM-Forum mailing list mailto:KM-Forum at ncsi.iisc.ernet.in KM-Forum at ncsi.iisc.ernet.in
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